During use, it is difficult to avoid the situation that the office machine has a paper jam problem, the machine makes a loud noise or ink problems, affecting the overall operation of the company. Ngoc Ha provides repair and maintenance services right at the customer's office, helping to overcome and minimize these unnecessary problems.
With a fixed monthly maintenance fee, each month, customers enjoy the following benefits:
Periodic maintenance once a month with machine care (cleaning, calibration) at the best service price;
Inspecting materials, promptly replacing and repairing, helping to increase the life of the machine and avoid interruption of operation;
Remote control troubleshooting;
Repair machine on site within the day by a team of professional technicians. The number of repairs is unlimited in a month;
Automatically order when the printer is about to run out of ink or has to change materials and components;
Replacing best quality authentic components ;
Special deal: 5% OFF when ordering ink from Ngoc Ha.
Customers pay a fee on each requesting to use repair and maintenance services of Ngoc Ha. With "Regular repair package", customers can still enjoy the same benefits as "Monthly maintenance package":
Maintenance - repair on-site: Ngoc Ha technician comes to provide service right at the customer's office - This is an advantage thanks to the nationwide branch network.
Instant service: Understanding the difficulty when work is interrupted due to machine failure, upon receiving your notice, we will be at your company/factory to fix it as soon as possible.
Rest assured about the skills of our experienced and professional technicians.