During use, it is difficult to avoid situations where office machines have paper jams, noises or ink problems, affecting the overall operation of the entire company. Ngoc Ha provides repair and maintenance services right at customers' offices, helping to overcome and minimize these unnecessary problems.
COMPLETE MONTHLY MAINTENANCE PACKAGE
With a fixed monthly maintenance fee, each month, Customers enjoy the following benefits:
► Regular maintenance once a month with machine care (cleaning, calibration) and good service;
► Inspect materials, promptly replace and repair them, helping to increase the machine's lifespan and avoid machine interruptions;
► Troubleshoot device problems remotely;
► Machine repair on-site during the day by a team of professional technicians.
► Automatically place orders when the printer is about to run out of ink or parts and supplies are about to be replaced;
► Replace with genuine, good quality components;
REGULAR REPAIR PACKAGE
Customers pay a fee for each call to request the use of Ngoc Ha's repair and maintenance services. With the "Regular Repair Package", customers can still enjoy the same benefits as the "Full Monthly Maintenance Package":
► On-site maintenance and repair: Ngoc Ha technicians come to provide services right at the customer's office - This is an advantage thanks to the scale of the branch system nationwide.
► Immediate service: Understanding the difficulty when work is interrupted due to machine problems, upon receiving your notice, we will be present at your company/factory as quickly as possible to fix the problem.
► Rest assured about the skills of a team of professional and experienced technicians
